Help Center

Find answers and keep your project moving.

Browse guided support for setup, floor plans, project workflows, billing, and exports. When you need tailored help, open the live assistant without leaving your work.

Search updates the categories, resources, and FAQs below in real time.

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Fast escalation

Move from self-serve guidance to live support when a workflow needs human help.

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Product-wide support

Covers onboarding, project setup, floor plans, budgeting, marketplace, and exports.

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Built for momentum

The assistant is designed to help without pulling users out of the active project flow.

Popular Topics

Start with the area you need help with.

Each topic clusters the most common questions and workflows so users can self-serve before escalating.

rocket_launch
6 guides

Getting Started

Account creation, onboarding, and the fastest way to go from signup to your first project.

  • check_circleCreate your first project
  • check_circleChoose a workflow
  • check_circleUnderstand the project dashboard
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7 guides

Projects & Workspaces

Project setup, moving between steps, saving progress, and organizing assets.

  • check_circleProject statuses and steps
  • check_circleSaving and resuming work
  • check_circleManaging project details
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8 guides

Floor Plans & Measurements

Uploads, editing walls and openings, and fixing geometry issues.

  • check_circleImport a floor plan
  • check_circleCalibrate measurements
  • check_circleAdjust walls, doors, and windows
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5 guides

Budgeting & Documentation

Budget assumptions, pricing behavior, and documentation generated from your project.

  • check_circleUnderstand budget drivers
  • check_circleReview generated documents
  • check_circleShare contractor-ready outputs
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4 guides

Marketplace & Product Matching

Browse products, compare options, and understand how recommendations map to your design.

  • check_circleExplore product matches
  • check_circleCompare alternatives
  • check_circleUse Mix & Match effectively
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5 guides

Account & Billing

Plans, usage, authentication, and subscription-related troubleshooting.

  • check_circleUpdate account details
  • check_circleUnderstand plan usage
  • check_circleResolve login issues

Popular Questions

Start with the most common requests we expect on the first version of the Help Center.

Need More Help?

Open the assistant or talk to the team.

Use the assistant for fast in-product guidance, then escalate to direct support when the request needs account context or hands-on help.

The assistant is meant to stay available across the site so users can ask questions without leaving the current flow.

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