Security practices for the ModulaTech platform.
This page summarizes the security and data-handling principles currently communicated by ModulaTech. It is intended to help customers, partners, and reviewers understand the baseline controls and contact path we use today.
Account & Access
Access to customer data is intended to be limited to authorized workflows, support needs, and operational administration.
- check_circleAuthentication is required for account-level platform access.
- check_circleAccess is intended to follow least-privilege principles for internal operations.
- check_circleUsers are responsible for protecting their credentials and reporting unauthorized access quickly.
Data Handling
Project files, scans, planning details, and related account data are processed to operate the product and support the workflows requested by users.
- check_circleData is transmitted over encrypted connections.
- check_circleCloud infrastructure and third-party service providers may process data needed to deliver platform features.
- check_circleUsers should review outputs and avoid uploading unnecessary sensitive information.
Vendor & Support Workflows
ModulaTech may rely on service providers for hosting, analytics, support tooling, payments, and AI-assisted functionality.
- check_circleThird-party providers receive only the data reasonably necessary for their service role.
- check_circlePartnership and marketplace workflows are reviewed separately from product support requests.
- check_circlePrivacy and compliance requests can be routed directly to the privacy contact listed on the Privacy Policy page.
Security Reporting
If you discover a security concern or believe account information has been exposed, contact the company team so the issue can be triaged.
- check_circleReport issues through Support@modulatech.io with as much detail as possible.
- check_circleInclude safe reproduction details, affected account context, and the time of discovery.
- check_circleDo not include secrets, passwords, or sensitive tokens in your report.
Need a trust or compliance contact path?
Use the company contact page for support and partnership routing, or the privacy inbox for data-related requests.